So I’m just thinking today, (always dangerous!) about all of
the layoffs that are about to occur. Lockheed Martin, AMEX, UBS, Disney, Morgan
Stanley, Time Warner, Dow Chemical, 3M, Boeing –El Paso, United Airlines, Bank
of America, Verizon, AT&T, and IBM to just name a few. If I remember
correctly the fairy-tale goes, “…in order to become more competitive and adjust
to the economic climate/business environment… regrettably after serious
consideration”. Not trying to deny the need for business to adjust to the economy,
but a little light bulb seems to be flickering somewhere in the recesses of my
brain. Oh yeah, this is not the first time that I’ve heard of layoffs from
these companies. So having an analytical mind I started tracing the logic that
naturally follows from this course of action.
It’s hard to get past the deep human suffering that a layoff
causes, affecting the well-being, health and stability of a human being, a
family, a community and beyond. Having personally been through a layoff, I have
empathy for anyone facing it. But I am not focused on that this morning.
I am thinking about the obligation any company issuing
layoffs has to the employees that remain. You see, there is always a promise
that the reduction in force will make the company more competitive and better
able to generate the revenue and profit demanded by the shareholders. There are
employee responsibilities required after a layoff, including an effort to learn
and apply the critical skills, and to contribute to the mental mindset needed to
compete. And there are management responsibilities too. They have the
responsibility to identify what skills are needed and ensure they are
integrated into the work environment, and to help change the culture to
perpetuate growth and improvement.
And what about the obligation that the executives have, and
the board of directors when they use layoffs to make the company more
competitive? Does it not require that they contribute to make the company more
competitive? For employees that keep their jobs there is an unwritten agreement
that if they take on additional work and help reduce costs, increase revenues,
increase productivity and improve quality that no one should have to worry
about a job or suffer another layoff. I am not advocating a guarantee of
employment or entitlement.
I am advocating accountability for all levels of a company.
A competitive company isn’t just one that makes the most money or dominates the
market. A competitive company is one in which its employees have an opportunity
to contribute their full efforts to a shared vision with a culture of trust.
That trust includes leadership, and should require that
there is an aggressive business development effort to expand customer markets,
adjacent markets and services. That trust requires that a company spend a
significant amount of effort on proactive workforce development that prepares
the workforce for the future. As much as it is avoided it should also prepare
people for retirement.
As we age, hopefully we become wiser. There are limits and abilities
in which we decline in later years. We need to have real conversations about
that, conversations built upon preserving dignity and preserving the value of
employees. It must include compensation. This culture should include knowledge
management and knowledge transfer to help perpetuate the company. As we age
there should be the opportunity to move into jobs with the challenges desired
but perhaps with less demand, a job that may pay less. Companies need to put
more effort, thought and education into addressing this problem.
This type of culture is built upon trust, and thinking
through it, seeing record company profits and seeing companies sitting on cash
it seems that many workers have come through on their part. So why are
companies once again resorting to layoffs? It appears that there is a break in
the trust and that someone in the company is not doing their part to contribute.
If the company is not competitive, is surprised by the economy, not prepared
for economic downturns, or is not strategically placed in the markets, then who
is to blame? Maybe we need to look for who is responsible for that? It may be a
problem at the top levels of the company. It may be a problem on the board of
directors. Perhaps we the people who own stock, should start voting no
confidence? Perhaps we should stop proxy voting through our investment
companies and vote against retaining the company officers.
Most of us live in communities, buy homes and raise
families. We believe in this country and our fellow citizens. We invest in the
future, and need to understand there is not a sustainable way to get greedy
rich. Most of the people that I know that are shareholders do not expect exorbitant
amounts of return. I think it is a myth that the shareholders are demanding such
a high rate of return. That comes from Wall-Street, and the way the people of
Wall-Street are so intertwined, shuffle in and out of government and shuffle in
and out of board rooms is dizzying. I think it’s time that we start demanding a
different culture, a culture that remembers its country and its citizens; a
culture that truly invests in its countries future.
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